Our Guarantee

At Chèmonae Fine Jewelry Co., our desire is to provide you with an enjoyable and risk-free shopping experience. The following list contains our guarantee to you so that you will feel comfortable and satisfied shopping with Chèmonae Fine Jewelry Co.

  1. We guarantee that all loose diamonds, diamond stud earrings, or diamond solitaire pendants we sell are backed by a 100% lifetime trade-up guarantee. We will apply 100% credit towards the purchase of a new diamond, diamond stud earrings or diamond solitaire pendant of equal or greater value. The original sales receipt is the only thing necessary to complete a diamond trade-up transaction for diamonds less than ½ carat that have not been laboratory certified. Any certified diamond or diamond ½ carat and larger must be accompanied with the original independent gemological laboratory certificate. If you have lost or misplaced the certificate, you will be required to incur the entire cost to re-certify the stone to verify the stones authenticity before we will accept it in a trade-up transaction. The diamond trade-up policy cannot be honored if the diamond has been broken or damaged. Please call us at 281-720-7760 for additional information or if you have any other questions.
  2. We guarantee the purity of all of our gold or platinum jewelry. Additionally we guarantee that every diamond and gemstone we sell is genuine – unless you specify and/or agree to have created in a lab.
  3. We guarantee that you will never have to worry about credit card fraud or safety when purchasing from Chèmonae Fine Jewelry Co. If your credit card information is requested online, your information is protected with 128k SSL encryption technology.
  4. We guarantee to provide excellent customer service to each customer we have the privilege of assisting. With our no-nonsense approach, our goal is to make your jewelry purchasing experience an enjoyable and hassle-free experience. We promise complete customer satisfaction and look forward to serving you in the future.

With Thanks and Appreciation,

Your Friends at Chèmonae Fine Jewelry Co